Frequently Asked Questions
Everything you need to know about your sporting goods and orders.
How long does shipping take for sports equipment?
Standard delivery typically takes 3-5 business days. For oversized items like treadmills or weight benches, delivery may take 7-10 business days via our specialized freight partners.
What is your return policy for footwear and apparel?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, swimwear and undergarments cannot be returned unless faulty.
Can I track my order in real-time?
Yes, once your order is dispatched, you will receive an email with a tracking number and a link to our carrier's portal to monitor your shipment's progress.
Do you offer professional assembly for home gym equipment?
Yes, we offer an optional assembly service for large fitness equipment at an additional fee. You can select this option at checkout or contact our support team after purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and flexible financing options through Klarna and Afterpay.
How do I know which size to buy?
Each product page includes a detailed 'Size Guide' specific to the brand. We recommend measuring yourself and comparing it to the chart, as sizing can vary between brands like Nike, Adidas, and ASICS.